You may only hear it here, but it pays to stay with the same company. We have had State Farm Insurance for over 30 years and when I became disabled, they bent over backwards to help me.
I know some will switch to another company for a lower rate, but I found if I kept my agent up to date on my current needs, I was able to get discounts and my rate was actually lower than the teaser rates offered by other companies.
That being said, we have had the same cell phone carrier, U.S. Cellular, since 1997. We live in a rural area and they offer the best coverage for this area.
As our children started working, we would add a line…that they would pay for…to our plan. When they moved on…they split off of our plan and would benefit from a great rate.
It was time for our last one to split off of our plan. He picked the phone he wanted and the plan he could live with. He was assigned a new number.
When we called to cancel his former number the salesman was very accommodating. Our contract had not expired and we wanted a cheaper plan. We even looked at a getting track phone.
Our carrier saw that we had been faithful customers since 1997 and that we were not using many of the minutes for which we were paying. Our son didn’t call, but did all of his communicating by text. My husband did not use many minutes either.
They made him an offer he could not refuse: 1) Canceled the contract, 2) signed him up for a plan that was almost 30% cheaper and included data, and 3) gave him a free Galaxy 4.
I have to admit when he brought it home I was jealous. (Remember, I do not have a cell phone, but I rarely leave the house and I don’t need a cell phone.)
It was not a great loss to the phone company because the Galaxy 5 is due to be released any day. We don’t even try to keep up with the latest technology because it is obsolete a few days after it is released. We get what we need and this time we were rewarded because we were faithful and true!
My husband’s new free phone.