In baseball with three strikes you are out.
Strike One: The DVD/CD player would not play a CD that worked in all other players.
Strike Two: I called the manufacturer and they told me I called the wrong number, and then proceeded to give me the same number.
Strike Three: The firewall would not go on for some reason.
I sent it back. I am back to sharing the desktop with my husband. I will save more money and get a better brand next time.
The most important thing to me is does the manufacturer back their stuff. Can I get help with a problem? In this case I knew I could not.